Answers to common queries about Legionella Logbook.
Legionella Logbook is a comprehensive digital platform for ongoing Legionella prevention and control. Designed for duty holders, responsible persons, and maintenance teams, it provides a digital logbook replacing traditional paper records with a mobile app for carrying out on-site Legionella control tasks.
Legionella Logbook is designed for all professionals involved in Legionella control and water safety management within facilities:
Absolutely. The online system is a modern, superior replacement for paper logbooks. It provides a centralised, secure, and instantly accessible record that is less prone to damage, loss, or human error. The digital logbook fully meets all legal requirements for documenting your Written Scheme of Control under ACOP L8 and provides a defensible, fully auditable compliance trail.
Yes. The system is scalable and cloud-based, designed for property portfolios of any size. You can manage multiple sites from a single dashboard. You have the ability to assign different users to specific sites.
Setting up Legionella Logbook is straightforward and intuitive. First, add your essential documentation including your risk assessment, schematics, and Written Scheme of Control. Then, add your water system assets. The system automatically generates all required HSG274 tasks based on your assets. You can also create custom site-specific or system-specific tasks to meet your unique operational needs.
Tasks can be completed directly on the Legionella Logbook app, which is fully responsive and works on desktop, tablet, and phone. Alternatively, you can use our dedicated mobile app "Legionella Task", which is optimised for efficient on-site work with an intuitive interface designed for completing multiple tasks quickly on site.
Legionella Logbook manages all control tasks required by HSG274, plus custom tasks tailored to your specific needs. It also supports all tasks required by HTM 04-01 for healthcare facilities, ensuring comprehensive coverage across different regulatory standards.
The logbook operates on a workflow-based system. When a monitor records a reading outside of safe limits (e.g., cold water >20°C or hot water <50°C), the system automatically flags a non-conformance from which an action can be raised. This ensures no failure is missed and provides a detailed audit trail of the steps taken to resolve the risk and restore compliance. You can attach supporting documentation, photos, quotes, and reports to each action, and track them through to closure.
Legionella Logbook currently supports domestic water systems, covering hot and cold water services in buildings. We will soon be launching support for cooling systems, including evaporative cooling towers and condensers.
Legionella Logbook is primarily designed to align with UK regulations and guidance, including ACOP L8 and HSG274. However, we believe the UK is world-class in Legionella control, and these principles can easily apply to other countries and regulatory frameworks. If you're based outside the UK and interested in using our system, don't hesitate to contact us to discuss how we can help adapt it to your requirements.
Legionella Report is our specialised tool for water safety consultants and risk assessment professionals. It streamlines the entire risk assessment process from on-site data collection to report delivery. Designed to cut write-up time dramatically, it allows you to complete more assessments per week while maintaining consistent quality. You can export reports directly into your own branded Word or PDF template, ensuring complete control over presentation and client customisation.
Legionella Report significantly boosts productivity through fast, efficient, and intuitive on-site data entry. Smart suggestions, autocomplete features, and intelligent action recommendations are all customised to your organisation's specific workflow. This allows you to complete more risk assessments per week while maintaining consistently high quality.
Not at all. We designed the app with user experience at its core, making it intuitive and easy to learn. The interface is customised to match your own workflow and risk assessment template, so it feels natural from day one.
No, absolutely not. You can continue using your existing template without any changes. We configure Legionella Report to work with your current template, ensuring continuity and familiarity for your team.
Yes! If you don't have an existing template or want to upgrade, we can provide a comprehensive risk assessment template built by UK water safety experts and fully compliant with BS 8580 standards.
Pricing varies depending on your specific requirements, including the complexity of your template and the volume of reports you complete. Contact us for a personalised quote tailored to your needs.
Legionella Report is web-based software that works on desktop, tablet, and smartphone. It's optimised for efficient on-site work on tablets and comprehensive office work on desktops, giving you flexibility to work wherever you need.
Yes. Our system is specifically designed to meet the record-keeping requirements outlined in the HSE's Approved Code of Practice (ACOP L8) and its technical guidance, HSG274 Part 2. It ensures that all required statutory checks—including temperatures, inspections, and more—are tracked, scheduled, and recorded digitally, providing a fully auditable and defensible compliance trail that satisfies HSE (Health and Safety Executive) inspection requirements.
Records are retained indefinitely (or for a minimum of five years as stipulated by ACOP L8), ensuring historical data is always available for audits, HSE inspections, insurance reviews, and due diligence. You maintain full ownership of your data and can export it at any time.
Yes. While our core platform is aligned with ACOP L8 and HSG274 for general water systems, it can be adapted to meet specific industry standards such as HTM 04-01 for healthcare facilities. The Written Scheme of Control is fully customisable, allowing you to incorporate additional requirements for hospitals, care homes, dental practices, or other specialised environments with heightened Legionella risk.
Your data security is our top priority. We use enterprise-grade security measures including AES-256 encryption for all data at rest and TLS 1.3 encryption for data in transit. Our infrastructure is hosted on SOC 2 Type II compliant and ISO 27001 certified platforms with automatic DDoS protection, Web Application Firewall (WAF), and 24/7 automated monitoring. All administrative actions are logged and audited, with multi-factor authentication (MFA) available for enhanced account security.
All your data is stored exclusively in ISO 27001 certified data centres located entirely within the United Kingdom. Your data remains in UK jurisdiction, ensuring full compliance with UK data protection regulations.
We maintain strict confidentiality through complete account isolation in our multi-tenant architecture—your data is entirely separate from other organisations and is never shared. Access is controlled through role-based permissions (RBAC), with employee access limited strictly to operational and customer support purposes. All individuals with data access are vetted and follow strict data handling protocols. Your data is never used for commercial purposes.
We implement comprehensive backup and disaster recovery procedures with daily automatic backups stored in encrypted UK data centres. Our Recovery Time Objective (RTO) is 24 hours, meaning we can restore service within one day (typically within hours). Our Recovery Point Objective (RPO) is also 24 hours, limiting maximum data loss to one day's worth of information. We regularly test our backup restoration procedures and maintain 24/7 monitoring with established incident response protocols.
The administrator managing the logbook has full control over user access and permissions. You can add or remove users, and assign different permission levels such as full administrative access, management oversight, or task completion only. This ensures you maintain complete control over who can access, view, or modify your water safety data, with permissions fully customisable to match your organisational needs.
Contact us to discuss your specific requirements and we can explore potential integrations.